Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

As the Manager of Engineering at Blackhawk Network, you will play a crucial role in our technology division, leading and guiding multiple scrum teams focused on Direct-to-Consumer ecommerce sites. You will be responsible for facilitating technical deep dives, overseeing high- and low-level design processes, and conducting reviews. Your experience, leadership, and hands-on approach will be instrumental in optimizing our technology solutions and delivering outstanding results. 

Why Join Us?

• You're seeking an opportunity to establish and lead multiple Scrum teams.
• You'll be instrumental in developing world-class gift and ecommerce solutions for Direct-to-Consumers and Business-to-Consumers.
• You'll gain in-depth knowledge of various gift card processing aspects, including shopping experiences, customer behavior, and processes such as cart management, checkout, payment, risk assessment, fulfillment, and servicing.
• You'll have the chance to lead a passionate, fun-loving, and highly collaborative team.
• We embrace agility, rapid adaptation, and learning from mistakes.
• Our commitment to technical excellence is unwavering in all that we do.
• We value teamwork, learning from setbacks, and fostering innovation.

Why We Want to Work with You?

• You are deeply passionate about creating exceptional software.
• Your experience working in agile teams, with a strong familiarity with Scrum, is a significant asset.
• You approach challenges with a positive mindset, focusing on solutions and opportunities rather than dwelling on problems.
• Your technical prowess is exceptional, and you continually strive for improvement.
• You're not afraid to work swiftly, dive deep into the details, and display unwavering tenacity.

As an Engineering Manager, your time will be split about 30% on people management and about 70% as a developer. You will collaborate with the senior engineering management team, product management and other cross-functional management to ensure high quality integrated software solutions in a fast-paced, Agile environment. 

As a technology leader within Blackhawk you will have the opportunity to work across the organization helping to align the software development technology vision. You will maintain awareness of changes in techniques, tools and frameworks, and help influence their usage in a pragmatic way to improve the team's productivity. 

Team Leadership: 

• Manage a high performing team of Software Engineers and Quality Engineers through the evolution of Blackhawk's e-commerce products 
• Empower your team members to succeed in their various roles through coaching and mentorship 
• Asses performance, provide feedback, recognize achievement and guide the career development of your team 
• Assist in recruiting, interviewing, hiring and onboarding new engineering talent 

Technical Leadership: 

• Perform all phases of software engineering including design, development, testing, and deployment in an Agile software development environment 
• Help hone our overall Agile practices to reduce the time it takes to deliver increments of software, including improving continuous integration and delivery 
• Promote software development quality and best practices by encouraging unit and automated integration testing, pair programming and participation in code reviews 
• Provide timely advice, solutions and estimations while also communicating tradeoffs and potential hidden problems 

Partner Closely with Stakeholders: 

• Build a strong, collaborative partnership with internal and external stakeholders to deliver software that achieves business objectives 
• Work with shifting requirements and adapt to change by leading your team and the department in maintaining an Agile mindset 
• Recognize technology opportunities to support business growth while balancing risks and priorities 
• Encourage transparency with each team's release plans, progress and impediments 

• 7+ years hands‑on professional experience building commercial products with object oriented and functional software engineering such as Python  
• 2+ years of management experience leading and mentoring engineers on distributed teams 
• Bachelor's degree in Computer Science or equivalent; Master's Degree in Computer Science a plus  
• Significant experience designing and building REST services and a familiarity with Microservice architectures 
• Comfortable with relational database design and SQL 
• Knowledge of security best practices as it relates to web application development such as OWASP 
• Experience using Agile methodologies (e.g. Scrum, Kanban) to plan and deliver increments of functionality 
• Strong verbal and written communication skills, including the ability to clearly communicate information technology concepts in non-technology terms 
• Experience working in a cloud environment, preferably Amazon Web Services  

Our Technology Stack: 

• Programming Languages: Java, JavaScript, PHP, HTML, CSS / LESS 
• Web Frameworks: Angular, NodeJS, React with Redux, BackboneJS 
• Platform: Docker, uWSGI, NGINX, Jenkins, Rabbit MQ 
• Productivity: JIRA, Rally, Git, Confluence 
• CMS: Drupal 
• Analytics and Monitoring Tools: Splunk, Sentry, Grafana, New Relic, Segment
• Database: MySQL, Redis 
• OS: MacOS local, Ubuntu server side 
• Cloud: AWS