Blackhawk Network

Staff Software Engineer (5103)

ID
2025-25907
Category
Technology
Position Type
Full Time
Location : Location
IN-KA-Bengaluru

About Blackhawk Network:

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview:

We are seeking a highly experienced Staff DevOps / CloudOps Engineer to lead the design, reliability, security, and scalability of our cloud and platform infrastructure. This role requires strong hands-on expertise in cloud technologies, automation, and scripting, along with the ability to influence architecture and mentor engineers across teams.

Responsibilities:

Cloud & Infrastructure Architecture

  • Design, build, and operate highly available, scalable, and secure cloud infrastructure (AWS / Azure / GCP).

  • Define cloud architecture standards, best practices, and reference designs.

  • Drive capacity planning, performance optimization, and cost efficiency.

DevOps & Platform Engineering

  • Design and maintain CI/CD pipelines for reliable and repeatable deployments.

  • Build and manage infrastructure using Infrastructure as Code (Terraform, CloudFormation, Pulumi).

  • Develop automation and tooling using Python and Shell scripting.

  • Enable developer self-service platforms and reusable infrastructure components.

Reliability & Operations

  • Own production reliability, availability, and operational readiness.

  • Define and monitor SLIs, SLOs, and error budgets.

  • Lead incident response, root cause analysis, and continuous improvement efforts.

  • Improve observability using logs, metrics, and distributed tracing.

Security & Compliance

  • Implement cloud security best practices, IAM, secrets management, and network security controls.

  • Partner with security teams to meet compliance, audit, and governance requirements.

Technical Leadership

  • Mentor DevOps and application engineers on cloud, automation, and operational best practices.

  • Review infrastructure, deployment, and application architecture designs.

  • Collaborate closely with application teams; working knowledge of Java and Spring Boot is a strong plus to better support application runtime and deployment needs.

Qualifications:

  • 6+ years of experience in DevOps, CloudOps, or Site Reliability Engineering.

  • Strong hands-on experience with a major cloud provider (AWS preferred).

  • Deep experience with Kubernetes and container-based platforms.

  • Proficiency in Python and Shell scripting for automation and tooling.

  • Strong experience with Infrastructure as Code (Terraform, CloudFormation, etc.).

  • Experience building and operating CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, etc.).

  • Strong Linux, networking, and troubleshooting skills.

  • Hands on experience in performance tuning of systems
  • Experience working in an Agile/Scrum environment.
  • Excellent strengths in time management and organization skills with an aptitude toward creative problem solving.
  • Proven self-starter. Track record of managing multiple complex tasks.
  • Ability to meet tight deadlines and to be productive and effective within a matrix organization.
  • Excellent communicator – verbal and written skills required.
  • Experience in finance, payment industry is a plus

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results.  Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

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