Blackhawk Network

Human Resources Generalist I

ID
2026-26706
Category
Human Resources
Position Type
Full Time
Location : Location
AU-VIC-Richmond

Overview:

The HR Generalist, APAC is an integral part of the regional HR Function. You will be responsible for managing the daily administration tasks associated with the employee lifecycle while providing exceptional customer service to your stakeholders. As the first point of contact you will assist employees and managers with their queries across Australia, Japan, Korea, Singapore and Indonesia, applying the applicable rules, regulations and processes that vary between each country. You will have a knack for data, improving systems and processes, and will be an organized professional with excellent communication skills. You will be comfortable dealing with stakeholders at all levels of people and have the ability to carry out responsibilities with accuracy, speed and discretion.

Responsibilities:

HR Duties:

  • Central point of contact for HR queries and HR administrative tasks in relation to the lifecycle of our employees
  • Coordinate HR activities across the APAC region, fostering seamless collaboration
  • Support role analysis and remuneration benchmarking exercises, collecting, organizing and analyzing data and presenting your assessment
  • Preparation for, and submission of annual WGEA reporting, FBT reports and other regulatory people related reporting
  • Identify opportunities for process improvements, contributing to the HR function effectiveness
  • Development and maintenance of digital content such as employee SharePoint site. Providing a user-friendly, globally aligned experience for our employees
  • Responsibility for the full onboarding and offboarding cycle including creating and facilitating live onboarding sessions for new employees
  • Responsible for payroll input for all employee changes
  • Policy interpretation – act as a knowledge hub for the business across all countries the regional team supports
  • Coach and support managers on people processes and systems
  • Independently manage all global mobility/immigration queries and actions
  • Maintain data integrity in the HRIS system by inputting employee changes, conducting regular audits and ensuring salary changes are shared with payroll in a timely manner
  • Key contact to ensure all HR related invoices are distributed for payment
  • Support the delivery and implementation of value-added HR programs, resources and practices that link HR initiatives with organisation strategy
  • Support the HR function with all adhoc requirements and reporting
  • Responsibility for benefit and leave administration across the region and setup and maintenance of the leave management system
  • Preparation of separation agreements and documentation
  • Other responsibilities as required in order to meet organisation and team objectives

 

Office duties:

  • Ordering stationery, office supplies and amenities when required
  • Be the go-to person for any Melbourne office enquiries and support

Qualifications:

  • Bachelors in HR or any related HR qualification with 2+ years of experience
  • Demonstrated proactivity, excellent response times and follow-up
  • Adaptability, the ability to work in a fast-paced/changing environment
  • Strong communication skills, both verbal and in writing
  • Strong administration skills
  • Ability to work independently with minimal supervision
  • Strong analytical skills and attention to detail
  • Excellent time and project management skills with proven multi-tasking proficiency
  • Ability to manage workload effectively
  • Ability to build rapport and maintain high level of confidentiality and integrity at all levels of the organisation
  • Stakeholder management skills

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